Accountability - The Sandler Way: Creating a Leadership Mentality in 20 Minutes a Week, Hamish KNOX

Aceasta carte "de lucru" scrisa in limba engleza, din colectia The Sandler Way, pune lupa pe unul dintre termenii definitorii in metodologia Sandler. Hamish explica aplicabilitatea practica a cartii in doar cateva cuvinte: "In this book, “accountability” means creating clarity for yourself and your employees around goals (yours and theirs), the path to achieve those goals (yours and theirs), and the consequences triggered by failing to stick to that path. Don’t get nervous; no one’s going to have to do any punishment laps."